Privacy Policy

Data Controller

Fabien Monnier, independent consultant operating under the trade name Gem CX.
Contact: fabien@gem-cx.com

Data Collected

This site only collects data you voluntarily submit through the contact form: your name, email address, company name (optional), and message. No data is collected without your explicit action.

Purpose

Your data is used to respond to your inquiry and may be used to keep you informed of new solutions or updates. It is never shared with third parties.

Retention

Your data is kept only as long as needed to handle your request, and deleted within 12 months of the last exchange.

Cookies and Tracking

This site does not use advertising cookies or third-party trackers. No browsing data is sent to analytics or advertising platforms.

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to access, correct, delete, or object to the processing of your personal data. To exercise these rights, contact us at fabien@gem-cx.com.

You may also lodge a complaint with your local data protection authority (in France: cnil.fr).

Hosting

This site is served via Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA. The domain is registered with Hostinger. Data submitted through the contact form passes through these infrastructures before being delivered by email.